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JPNB Consulting 2 weeks ago

Account Manager

Anywhere (100% Remote) · Full Time

Highlights

  • 🏖️Paid holidays
  • ⏲ Flexible hours
  • 📚 Learning & Training
  • 🚀 High Growth startup
  • 💰  $50,000 USD annual
  • 🗺 Anywhere in the World
  • 📅 Applications Close October 29th

Now Hiring: Remote Account Manager

The Company Hiring

The Company hiring for this job is a great Marketing Agency, specialized in Link Building.

They are already 15 people strong, with star clients such as Hunter.io, Signaturely, FindMyKinds.org, etc.

Their mission is to become the world’s leading agency in link building

The Job and Responsibilities

The mission of the Account Manager is to look after the client base and minimize client churn.

This entire mission is all about great communication and looking after people.

Missions of the Account Manager

  • To provide clients with world-class onboarding so that the work starts FAST
  • To proactively communicate with clients about the results of their campaigns, new backlinks and other positive news
  • To liaise with the internal Technical Team and solve all clients issues
  • Manage escalation and clients complaints when things go wrong (which sadly does happen)
  • To participate in all the company projects and give your opinions on strategic discussions

The success of this job will be measured by how willing you are to go above and beyond for your clients. This is a job for someone who wants to really care about their clients.

The right candidate

The ideal profile has a solid experience in Customer Service / Sales Support or Sales Admin.

Excellent professional English is mandatory – both written and spoken.

Supreme organizational ability is absolutely key. This job deals with a flood of information and many stakeholders.

Whoever takes it MUST be great at organizing themselves to never miss a deadline, never miss sending reminders, and be able to juggle a multitude of tasks and conversations.

Knowledge of SEO is a big plus.

Strong work ethics.

Benefits and Recruitment Process

The proposed package for this position is in excess of $50,000 US Dollars annual.

The company offers paid holiday, as well as flexible working hours, full-remote set-up to work from anywhere in the world, training and development and many other perks.

FAQs

When would you like the new hire to start?

We can be flexible around any notice period the new hire may have to serve. We would like the start to be asap, as Stephanie is really swamped right now and crying for help 🙂

What’s the hiring process after the application is filled out? E.G. interviews with team members and a test project?

The first stage is to fill up the application process. The second stage, if you are successful, is an online assessment which should take around 25 mins.

After the assessment, you will be invited for a first interview with Julien, the recruiter.

After that interview, you will meet Stephanie, who will be your manager.

And that’s it 🙂

What are some perks and benefits of the job?

As detailed in the advert – great salary, holiday allowance, bonus, training and development and many other.

Is this a contractor (1099) or employee (W2) position?

This position would qualify as a contract (1099) position from a US tax standpoint. From our standpoint, this a full time job with all the perks that we give to our employees.

Is there a trial or test period? About how long?

Yes, the trial period is 3 months.

Are there set hours I need to be working during the day?

Yes, but these can be discussed with your manager so that they suit your personal circumstances.


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