Benefits Lead
Headway’s mission is a big one - to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to take insurance and scale their practice.
Headway was founded in 2019 – since then, we’ve grown into a diverse, national network of over 25,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series C company with over $225m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Join us, and make an impact.
As Headway’s Benefits Lead, you’ll play an integral role in defining the benefits strategy for our 500+ employees across the US as the first benefits team member.
Reporting to our Head of Total Rewards, you’ll have direct exposure to all benefits strategy and administration in this high-visibility role. You will be pivotal in shaping and executing benefits strategy, overseeing administration processes, managing leave of absence programs, ensuring compliance with regulations, and effectively communicating benefits information to our employees.
This is an exceptional opportunity for someone interested in owning benefits administration with setting long-term benefits strategy in a dynamic, high-growth and mission-driven environment.
You will own:
Benefits Strategy:
Develop and implement a strategic benefits plan aligned with organizational goals
Conduct market research to stay current with industry trends and best practices
Collaborate with senior leadership to align benefits programs with employee needs
Benefits Administration:
Oversee the day-to-day administration of all employee benefits programs
Coordinate with external vendors and ensure seamless benefits delivery
Resolve employee inquiries related to benefits and provide guidance on utilization
Leave of Absence Management:
Manage all aspects of leave administration, including FMLA, disability, and other statutory leaves
Work closely with HRBPs and managers to ensure compliance with leave policies
Provide support and guidance to employees throughout the leave process
Benefits Program Compliance:
Stay up-to-date on federal, state, and local regulations impacting benefits
Conduct regular audits to ensure benefits programs comply with legal requirements
Collaborate with legal and compliance teams to address any issues and implement necessary changes
Program Documentation:
Maintain accurate and up-to-date benefits-related documentation
Develop and update employee benefits handbooks and materials
Ensure all documentation is in compliance with regulatory standards
Communication:
Design and execute effective communication strategies for benefits programs
Conduct regular employee education sessions on available benefits
Serve as a point of contact for benefits-related inquiries and concerns
You’d be a great fit if:
4-6 years in benefits administration and strategy
Experience in a high-growth start-up environment is a plus
In-depth knowledge of federal and state regulations related to employee benefits and leave policies
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to collaborate with cross-functional teams
Compensation and Benefits:
Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
Group A: $130,000
Group B: $117,000
Group C: $104,000
Group A = NYC, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
Group C = All remaining cities
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact talent@findheadway.com
Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.
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